I’m Cara. I’m an Experience Designer and I’m here to help make things easier to use.


 

About Me

I believe in creating clear, delightful, focused experiences. As an XD lead, it’s my job to envision and define solutions that strike the balance between strategic goals, research, creative, accessibility, and practical theory. I work with product and engineering teams to create services that customers love and systems that empower employees.

 

(01 - 03)

 

Experience

Working at digital agencies most of my career, I have a wide range of experience from enterprise product design to responsive marketing platforms to kiosk design. I especially love untangling complicated architectures, establishing design systems, and facilitating experience design workshops. Right now, I’m working at Best Buy Health improving our Urgent Response services & processes.

01

Massachusetts General Hospital

Website | Design System | Responsive Design | Agile

 

02

UL XplorLabs

Content Design | Online Learning

 

03

Symantec Advanced Threat Protection Gateway

Product Design | Enterprise | SaaS | Design System


 

Expertise

Facilitation

Usability Testing

Information Architecture

Digital Accessibility 


 

Featured Clients

FedEx

Citizen Bank

Baxter

Symantec

UL

Seqirus

Lysol

Veritas Genetics

GoRVing

Celebrity Cruises

Sullivan Tire

Massachusetts General Hospital


 

Still curious?

I’ve got an academic background in Human Factors and expertise in usability testing and design. And if you were curious I have a Bachelor of Science in Engineering Psychology and Theater from Tufts University. Definitely ask me about the BS in Drama.

Working from home, my new officemate is my golden retriever, illy, named after the coffee. She’s very cute, but has a questionable work ethic.